Privacy policy

Last updated: 21 August 2026

Shop - FC Rosengård operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, as a customer, with a personalised shopping experience (the “Services”). Shopify provides the technical platform that enables us to provide the Services to you.

This Privacy Policy describes how we collect, use and disclose your personal data when you visit or use the Services, make a purchase or other type of transaction through the platform, or otherwise communicate with us. If there is any conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing and disclosure of your personal data.

We recommend that you read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal data is collected, used and disclosed as described in this Privacy Policy.

Personal Data We Collect or Process

When we use the term “personal data”, we mean information that identifies you or can reasonably be linked to you or another individual. Personal data does not include information that is collected anonymously or has been de-identified so that it cannot identify or reasonably be linked to you.

Depending on how you interact with the Services, where you live and to the extent permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from such data:

• Contact information, including your name, address, billing address, shipping address, telephone number and email address.

• Financial information, including credit card numbers, debit card numbers and financial account numbers, payment card information, financial account information, transaction details, payment method information, payment confirmations and other payment information.

• Account information, including your username, password, security questions, preferences and settings.

• Transaction information, including the products or items you view, add to your shopping cart or wishlist, purchase, return, exchange or cancel, as well as your previous transactions.

• Communications with us, including information you provide when communicating with us, for example when you submit a customer support request.

• Device information, including information about your device, browser or network connection, your IP address and other unique identifiers.

• Usage information, including information about your interaction with the Services, including how and when you interact with or navigate the Services.

Sources of Personal Data

We may collect personal data from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us or otherwise provide us with your personal data.

• Automatically through the Services, including from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies.

• From our service providers, including when we engage them to provide certain technologies or services and when they collect or process your personal data on our behalf.

• From our partners or other third parties.

How We Use Your Personal Data

Depending on how you interact with us and which of our Services you use, we may use personal data for the following purposes:

Providing, Personalising and Improving the Services

We use your personal data to provide the Services, including to fulfil our agreement with you, process your payments, fulfil and deliver your orders, remember your preferences and the products or items you are interested in, send you account-related communications, process purchases, returns, exchanges or other transactions, create, maintain and otherwise manage your account, arrange delivery, facilitate returns and exchanges, enable you to post reviews, and provide you with a personalised shopping experience, for example by recommending products related to your purchases.

This may include using your personal data to better personalise and improve the Services.

Marketing and Advertising

We use your personal data for marketing and advertising purposes, including to send marketing, advertising and promotional communications by email, text message or post, and to show you online advertisements for products or services on the Services or on other websites, including based on products or items you have previously purchased or added to your shopping cart and other activity on the Services.

Security and Fraud Prevention

We use your personal data to verify your account, provide a secure payment and shopping experience, detect, investigate or take action against potentially fraudulent, illegal, unsafe or harmful activity, protect public safety, and secure our Services.

If you choose to use the Services and register an account, you are responsible for keeping your login credentials secure. We strongly recommend that you do not share your username, password or other access credentials with anyone else.

Communicating with You

We use your personal data to provide customer support, respond to your enquiries, provide effective services and maintain our business relationship with you.

Legal Purposes

We use your personal data to comply with applicable laws and regulations or respond to valid legal processes, including requests from law enforcement authorities or government agencies, to investigate or participate in civil proceedings, potential or actual disputes or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Data

Under certain circumstances, we may disclose your personal data to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:

• To Shopify, suppliers and other third parties that provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping.

• To business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalised advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to request that we do not share information about you for the purpose of showing you targeted advertising and marketing based on your online activity across different merchants and websites.

• When you request that we do so or otherwise consent to the disclosure of certain information to third parties, for example to enable products to be delivered to you or through your use of social media widgets or login integrations.

• To our affiliates or otherwise within our corporate group.

• In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations, including responding to subpoenas, search warrants and similar requests, to enforce applicable terms or policies, and to protect or defend the Services, our rights and the rights of our users or others.

Relationship with Shopify

The Services are provided using Shopify, which collects and processes personal data relating to your access to and use of the Services in order to provide and improve the Services for you.

Information that you provide through the Services may be transferred to and shared with Shopify and third parties that may be located in countries other than the country in which you reside, for the purpose of providing and improving the Services for you.

In addition, in order to protect, develop and improve our business, we use certain advanced features provided by Shopify that incorporate data and information obtained from your interactions with our store, other merchants and Shopify. In order to provide these enhanced features, Shopify may use personal data collected about your interactions with our store, other merchants and Shopify.

In these circumstances, Shopify is responsible for the processing of your personal data, including responding to your requests to exercise your rights regarding the use of your personal data for these purposes.

For more information about how Shopify uses your personal data and your rights, please refer to Shopify's Consumer Privacy Policy. Depending on where you live, you may be able to exercise certain rights regarding your personal data through Shopify's privacy portal.

Third-Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of the information available on those websites.

Information you provide in public or semi-public spaces, including information you share on third-party social networking platforms, may also be visible to other users of the Services and/or users of those third-party platforms, without limitation as to its use by us or by third parties.

Our inclusion of such links does not, in itself, constitute an endorsement of the content of such platforms or their owners or operators, except as otherwise stated in the Services.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal data from children in a manner that violates applicable law.

If you are a parent or legal guardian of a child who has provided us with their personal data, you may contact us using the contact details below to request that the information be deleted.

If we become aware that we have collected personal data from a child in violation of applicable law, we will take appropriate steps to delete that information.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security”. In addition, information that you send to us may not be secure while being transmitted. We recommend that you do not use unsecured channels to send sensitive or confidential information to us.

The length of time for which we retain your personal data depends on various factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce other applicable agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal data. These rights are not absolute, may apply only in certain circumstances and, in some cases, we may refuse your request as permitted by law.

Right of Access and Information

You may have the right to request access to the personal data we hold about you.

Right to Erasure

You may have the right to request that we delete the personal data we hold about you.

Right to Rectification

You may have the right to request that we correct inaccurate personal data we hold about you.

Right to Data Portability

You may have the right to receive a copy of the personal data we hold about you and request that we transfer it to a third party, subject to certain circumstances and exceptions.

Managing Communication Preferences

We may send you marketing communications by email, and you may opt out of receiving these communications at any time by using the unsubscribe option included in our emails.

If you choose to unsubscribe, we may still send you non-marketing-related emails, such as communications relating to your account or orders you have placed.

If you are resident in the United Kingdom or the European Economic Area and are subject to any applicable exemptions and limitations under local law, you may also have the following rights in addition to those listed above:

Right to Object to and Restrict Processing

You may have the right to request that we stop or restrict our processing of personal data for certain purposes.

Right to Withdraw Consent

Where we rely on your consent to process your personal data, you have the right to withdraw that consent. Withdrawing your consent does not affect the lawfulness of processing carried out before your consent was withdrawn.

You may exercise these rights where indicated through the Services or by contacting us using the contact details below.

For more information about how Shopify uses your personal data and your rights, including rights relating to data processed by Shopify, please visit Shopify's Privacy Policy at https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights.

We may need to verify your identity before processing your requests, in accordance with applicable law.

Where permitted by applicable law, you may appoint an authorised representative to submit a request on your behalf. Before accepting such a request from a representative, we may require the representative to provide evidence that you have authorised them to act on your behalf, and we may also require you to verify your identity directly with us.

We will respond to your request within the time period required by applicable law.

Complaints

If you have any concerns or complaints about how we process your personal data, please contact us using the contact details below.

Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below or by submitting a complaint to your local data protection supervisory authority.

For countries within the EEA, a list of the relevant data protection supervisory authorities is available from the European Data Protection Board.

International Transfers

Please note that we may transfer, store and process your personal data outside the country in which you reside.

If we transfer your personal data outside the European Economic Area or the United Kingdom, we will use recognised transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent agreements issued by the relevant competent authority in the United Kingdom, where applicable, unless the transfer is made to a country that has been determined to provide an adequate level of data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons.

We will publish the revised Privacy Policy on this website, update the “Last updated” date and provide notice in accordance with applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please email us at store@fcrwomen.se.

In accordance with applicable data protection laws, we are the data controller responsible for your personal data.