Terms of service

These Terms of Service apply when you shop in FC Rosengård's online store at fcrosengardshop.com.

The seller is FC Rosengård Elitfotboll AB, company registration number 559558-9143, with its registered address at Carl Gustafs Väg 20 Ab, 211 47 Malmö, Sweden.

If you have any questions about your purchase, please contact us at customerservice@fcrwomen.se.

Orders

Please check your details, selected products, sizes and any personalised options carefully before completing your purchase.

After placing your order, an order confirmation will be sent to the email address you provided.

Please contact us as soon as possible if any information is incorrect.

Prices and Payment

The price applicable to your purchase is displayed at checkout.

Any shipping costs and costs for optional extras will be shown before you complete your order.

You can pay using one of the payment methods offered at checkout.

Delivery

Available delivery options and shipping costs are displayed at checkout.

Further information about delivery and any collection options is available in our Shipping Policy.

If you experience any problems with your delivery, please contact us at customerservice@fcrwomen.se.

Changes and Cancellations

Please contact us as soon as possible if you wish to change or cancel an order.

The possibility of changing an order depends on how far the order has progressed through our processing system.

For personalised products, changes may be limited once production or printing has started.

Nothing in this section limits your statutory rights.

Returns and Right of Withdrawal

We offer a 30-day return policy in accordance with our Returns and Refund Policy.

Our Returns and Refund Policy also provides information about the statutory right of withdrawal, the return process, return costs, refunds and the terms applicable to personalised products.

Defective or Damaged Products

Please contact us if you receive a defective or damaged product.

Please provide your order number and describe the issue, preferably including photographs where relevant.

Further information is available in our Returns and Refund Policy.

These Terms of Service do not limit your rights under applicable consumer protection legislation.

Personal Data

Information about how we process your personal data is available in our Privacy Policy.

Contact

Questions regarding orders, deliveries or returns should be sent to customerservice@fcrwomen.se.